Our live blog +++ about the coronavirus 😷

ND24 💛 NailDesign - as usual there for everyone!

• Delivery time - working days: DE 🇩🇪 1-2
  AT 🇦🇹 2-4 / IT 🇮🇹 2-4 / ES 🇪🇸3-5 / FR 🇫🇷 2-4
• Delivery & delivery: DHL Corona information page - There are always regional delays.
• Service: As always, our customer service team is available to you at service@nd24.de , +497113421470 or via chat (Mon-Fri 8 a.m.-6 p.m. and Sat. 10 a.m.-2 p.m.)
• Product availability: Restrictions are becoming more and more common at the moment.
  
  >>> 10€* VOUCHER Lock🔒down CODE: ND10
  
  HELP NAIL STUDIO CLOSED 🙀 WHAT TO DO NOW?
  
  >>>10 % VIP ⭐ extra studio discount on every order

03/24

• Since the situation is so confusing right now; Whether and how nail salons are now open and can open, we have put it together for you here >>>.

01.03.

• We want to support all studios in reopening ❤️ For the entire month of March, we are increasing our VIP studio customers' extra discount to 20% for every order (this is added to all discount promotions and vouchers used)!!! You can register your studio here >>>

02/24

• In the state of Bavaria, nail salons will be allowed to reopen next Monday, March 1st. Foot care, manicures and facial care will be allowed again, announced State Chancellor Florian Herrmann - in analogy to hairdressers, who will also be allowed to open from Monday. When asked, the head of the State Chancellery explained that this also included nail salons.

10.02.

• Corona measures will be extended until March 7th. Nail salons and cosmetic studios remain closed due to the pandemic situation, but hairdressers are scheduled to open nationwide on March 1st. There is also a perspective for nail salons and cosmetic salons: The next opening step comes when there is a stable 7-day incidence of a maximum of 35 new infections per 100,000 inhabitants and should be carried out by the federal states. This next opening step should include the opening of body-related service businesses. What the federal and state governments have agreed on in detail and what could happen next - an overview.

19.01.

• Extension of the lockdown until mid-February: The measures to contain the corona pandemic, which were initially limited to the end of January, will be extended up to and including February 14th. This means hairdressers, cosmetic studios, nail salons, massage practices, tattoo studios and many shops remain closed.

13.12.

• The federal and state governments agree on a hard shutdown from Wednesday December 16th. - Businesses that offer personal care will be closed. These include hairdressers, cosmetic studios, nail salons, massage practices and tattoo studios. However, necessary treatments are still possible, including physiotherapy, occupational therapy and speech therapy as well as foot care.

02.12.

• The partial lockdown with closed nail salons, restaurants, museums, theaters and leisure facilities will be extended until January 10th. The partial lockdown with closed nail salons, restaurants, museums, theaters and leisure facilities will be extended until January 10th. Bavaria's Prime Minister Markus Söder has already indicated a possible further tightening of the Corona rules. At some point we will have to consider deepening the measures in some places, said the CSU politician. You then have to think about it: it's better to be more consistent for a shorter period of time than semi-consistent for a longer period of time.

10/29

• From Monday the nail salons will have to close again; In plain language: service providers in the area of ​​personal care such as cosmetic studios, massage practices, tattoo studios and similar businesses will be closed because physical proximity is essential in this area. Medically necessary treatments, such as physiotherapy, occupational and logotherapy as well as podiatry/foot care, remain possible. Hairdressing salons remain open under the existing hygiene requirements.

10/15

• There are currently delays on a few packages from DHL because there is a hotspot of infections in the DHL parcel center here in the district. However, DHL has assured us that there will be no more delays in the future, as a nearby freight center is helping to compensate for employee absences. More information can be found here

June 30th

• Starting tomorrow, we will increase our offer percentage by 3% and thereby pass on the VAT savings to you. The federal government's economic stimulus package provides for a temporary reduction in VAT from 19 to 16 percent, i.e. three percentage points. We would like to pass this on to you: 30% discount becomes 33%, 40% --> 43% or 50% --> 53% etc. extra discount on our changing weekly offers. This means for you - save cash until December 31, 2020.

May 27th

• Now available: spit protection acrylic glass stand 😷

23.05.

• >>>LED Starter Sets Gel are available again - grab them >>>
• We want to support all studios in reopening ❤️ To do this, we are increasing our VIP studio customers' discount to 20% for every order throughout May!!! You can register your studio here >>>

18.05.

• Current information from DHL: Due to the Corona virus, the volume of parcels is currently very high, which can sometimes lead to delays. If possible: Determine a storage location in your home/on your property. If possible, meet our delivery person on the stairs in apartment buildings (while maintaining a safe distance). If possible, address your packages to a Packstation.

08.05.

• Just in time for hopefully the last real LockDown weekend, there are again many starter sets with color 🌈 GEL.
• Important information about reopening your nail salon here in an article including an interview with our nail designer Stefanie from Bremen .

07.05.

• Since the situation is unfortunately very confusing as to when, who and how is allowed to open: Here is an overview! However, it is important to have suitable hygiene materials ready; You can find them here>>>
• From 11.05. May cosmetics/nail salons will be allowed to open again in Berlin!
• This has been lost: In Hesse, cosmetics/nail salons have also been allowed to open again since May 4th - under strict conditions.

05.05.

• Acrylic starter sets are available again - order now!
• We want to support all studios in hopefully reopening soon ❤️ We are increasing our VIP studio customers' discount to 20% for every order throughout May!!! You can register your studio here >>>

04.05.

• Attention: Contrary to a lot of fake news circulating on social networks and online forums, with exceptions (Thuringia, Schleswig Holstein), cosmetic salons and nail salons must remain closed in accordance with the Corona regulation! Mobile services are also expressly prohibited. So far we have no reliable information as to when they will be allowed to reopen.

01.05.

• In Thuringia, foot care, cosmetics and nail salons can open again from Monday May 4th!
• The location of the openings remains unclear, even in Saarland cosmetic salons are allowed to reopen on Monday , but the nail salons are not explicitly included. This is an unsafe situation!

April 30th

• The large acrylic gel starter sets are available again - easy method for beginners

April 29th

• New relaxations from May 4th in Schleswig-Holstein - cosmetic studios can open again.
• Online petition for the opening of nail salons on May 4th - OPENING OF COSMETIC STUDIOS ANALOGUE WITH HAIRDRESSERS
• The situation “when nail salons will be allowed to reopen” is currently a bit confusing. In Saxony it will probably start again on May 4th, similar to the hairdressers; In other federal states it is currently being checked...update will follow. We have organized a face visor for everyone who already wants to take precautions, which guarantees optimal protection in customer contact without hindering too much - Face Shield 🛡️ a face visor for working in the studio during customer contact .

April 28th

• We had to set the remover to "Sold out" - we'll get supplies soon!

April 27th

• Unfortunately, we had to set all acrylic starter sets to “Sold Out” for the moment. We ensure quick replenishment, give us a little time... However, there are also acrylic nail dipping starter sets and acrylic gel starter sets - both easy modeling methods to get started.

April 24th

• Acrylic starter sets are available again - order now! Have a nice weekend

April 22nd

• Today we received replenishments in many parts of the range!
• The problems with DHL delivery appear to have been largely resolved. However, there are of course details to be taken into account - DHL's Corona information page

April 20th

• >>>LED Starter Sets Gel are available again - grab them >>>
• BabyBoomer Gel Sets 👶 are back too!
• There are sometimes regional delays in DHL delivery. For a long time, the delivery is often only considered as “The shipment was announced electronically”. Shipments to Austria in particular are currently causing problems. It is currently not possible for us to request extended shipment tracking. We are still in communication with the DHL Corona information page

April 18th

• There is again a UV gel starter set with color 🌈 GEL for the perfect introduction to the world of nail design.
• There are sometimes regional delays in DHL delivery. For a long time, the delivery is often only considered as “The shipment was announced electronically”. Shipments to Austria in particular are currently causing problems. It is currently not possible for us to request extended shipment tracking. We are in communication with DHL and they will probably work on a solution by next week!

April 17th

• Just in time for the next LockDown weekend there is another starter set with color 🌈 GEL.

April 16th

• Unfortunately, we had to set all acrylic starter sets to “Sold Out” for the moment. We ensure quick replenishment, give us a little time... However, there are also acrylic nail dipping starter sets and acrylic gel starter sets - both easy modeling methods to get started.
• Today we were able to unlock additional acrylic gel starter sets again.

April 15th

• There are several additional UV gel starter sets available >>> take a look around!
• We were able to unlock all UV Shellac nail polish starter sets again!
• YIPPIE - We have caught up with any backlog in shipping and are now as fast as ever --> 1-2 working days! However, we have built in a small buffer because DHL sometimes takes a day longer.

April 14th

• UV Gel BabyBoomer Gel Sets are available again!

12🐰13

11.04.

• There may be a delay in answering your emails and returns over the Easter holidays. Please excuse me and be patient! It may take longer than 24 hours until you receive a response.

10.04.

• The acrylic starter set with colors is now available again!

09.04.

• The acrylic starter set is now available again!
• Promised update: We now only have +1 day additional shipping time. We hope that everything will be back to 0 by Easter.
• Tip: If you are interested in a gel starter set and like colors then: Order the gel starter set basic and choose your own color gels with a current 20% discount or order a discounted color/effect gel collection of your choice.
• Our people in the shipping center - APPLAUSE - have caught up properly and we are now back at +2 days in terms of delivery time. Maybe we can do +1 today... Update to follow.

08.04

• We had to set the Starter Set Color Gel to "Sold Out" because there is a bottleneck in the preparations - we are working on supplies! There is still the Gel Starter Set Basic and you can choose your own color gels with a current 20% discount or order a discounted color/effect gel collection of your choice.

07.04.

• Unfortunately, we had to set all acrylic starter sets to “Sold Out” for the moment. We ensure quick replenishment, give us a little time... However, there are also acrylic nail dipping starter sets and acrylic gel starter sets - both easy modeling methods to get started.

06.04.

• Our service is currently behind in answering your emails . Please excuse me and be patient! It may take longer than 24 hours until you receive a response.
• Unfortunately, we have to switch off all System Gel Bundles for the moment. Of course, most of the gels are still available individually.

04.04.

• Read article about: How you as a nail designer with your own studio can make sensible use of the Corona crisis
• Read the interview: This is how our nail designer Stefanie experiences the coronavirus - closed & existential fears!
• We had to temporarily switch off baby boomer gel sets. But you can simply put it together according to your own taste: HaftGel + FrenchGel + MakeUpGel + 1-phase rose/pink + Finish Gel - your own baby boomer set is ready.

03.04.

• Hooray! - There is now also an AcrylGel Starter Set - a great introduction for beginners! Here you can choose colors - and here you can choose effects

02.04.

• Update: DHL now correctly displays the shipment status again.
• Our service is currently behind in answering your emails . Please excuse me and be patient! It may take longer than 24 hours until you receive a response.
• DHL currently seems to have problems displaying the shipment status (tracking). Don't be confused if it looks like nothing is happening here at the moment. We are in communication with DHL and are currently clarifying this in more detail. Update follows...

01.04.

• Very good news: Gel starter sets are available again!
• Bad news: We had to switch off the Shellac starter sets for the time being.
• Until further notice, we can no longer offer payment/delivery via DHL cash on delivery.

31.03.

• Baby boomer gel sets are slowly becoming scarce. We can still offer this: 5 x Baby Boomer Gel Set . Otherwise, simply put it together according to your own taste: Adhesive Gel + FrenchGel + MakeUpGel + 1-phase rose/pink + Finish Gel - your own set is ready.
• If you have sent something back - be patient, we will endeavor to process returns, complaints and chargebacks as quickly as possible - don't worry!
• We sent an email to all customers today: Latest news about your delivery . Many have already received a shipping confirmation + tracking number and nothing happened for a long time "The shipment was announced electronically". You have to understand that in “normal” times we always hand over the delivery directly to DHL; However, it sometimes takes longer. We ask for your understanding and apologize for the misunderstanding!

30.03.

• Now we can offer the Acrylic Starter Set Plus again. In line with the current offer - 20% on all acrylic products - you can still get the right powder and much more. choose.
• The long-awaited delivery with the primer has arrived; it is now available again.

03/29

• You are looking for a starter set and are wondering why the supply is currently limited - we are currently experiencing a shortage of primer (hopefully supplies will arrive tomorrow!). What remains at the moment are StartUp Founder Sets for the gel method - with a longer delivery time, and the acrylic alternative with the Dipping Starter Sets. Shellac starter sets are of course also recommended for beginners and are also available.
• Our teams in the shipping center are off today and are not working any extra shifts so that we can get back to work tomorrow! Our boss is in the office as always, even on Sundays, and takes care of the shopping so that supplies are ensured...

03/28

• Our team in the shipping center worked an extra shift again to make up for the backlog. However, we are still behind. Unfortunately, the +1 in delivery time remains.

03/27

• We had to set all gel starter sets to "Sold Out" for the time being (no primer available - see post below). The StartUp founder sets still remain - with a longer delivery time. And the acrylic alternative with the dipping starter sets.
• Now it's happened - we currently no longer have any primer! Supplies are on the way and should arrive early next week. We will keep you up to date...

03/26

• If you have sent something back - be patient, we will endeavor to process returns, complaints and chargebacks as quickly as possible - don't worry!
• We now had to set almost all acrylic starter sets to “Sold Out” because nothing was prepared anymore. We ensure quick replenishment, the goods are here!... However, there are stillacrylic nail dipping starter sets - an easy way to get started.
• For starter sets, delivery times are longer than stated. Demand is extremely high right now and the preparations are complex. We give our best!

03/25

• +1 delivery day to your home! We made it down from +2 to +1 today. APPLAUSE for our people in the camp! Tomorrow we attack the 0...
• We had to temporarily remove all acrylic gel starter sets from sale because we have a shortage of acrylic gel primer - but we are expecting delivery today. Updates will follow...
• Bonus payments for employees in the shipping center - We are currently thinking about how we can show our employees appreciation for their hard work!
• The delivery time has currently increased to +2 days. All employees in the shipping center do their best to ensure that your order arrives as quickly as possible. Please understand given the circumstances!

03/24

• We were now able to set starter sets to “Immediate delivery” again after there was a short-term bottleneck in the preparation.
• We are currently only able to open returns late . Be patient, we strive to process complaints and chargebacks as quickly as possible.

03/23

• Demand was extremely high at the weekend. Not all weekend orders could be shipped today. We are currently working in a 2-shift system (also for the safety of the employees) to catch up!
• Almost all prepared starter sets are sold out. There is now a delay in delivery times! At the moment we are working hard on preparing new sets. To understand: Sets are prepared so that they are always available to you quickly and in large numbers.